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Describe the problem as you see it, including the room or area affected and what you can see. If there are separate issues, break them down by area. I will then ask short inspection questions to identify the likely defect mechanism. Formal report output is only produced once the evidence is sufficient.
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What is this?

A structured defect-diagnosis tool designed to help identify the most likely mechanism behind a building problem before remedial decisions are made.

What can it help with?

Moisture-related defects, cracking, movement, waterproofing problems, drainage-linked symptoms, timber moisture issues, and other recurring building pathology patterns.

How does it work?

The interview uses targeted questions to assess symptom pattern, defect location, construction context and observed behaviour. From that, it narrows the most likely defect pathway and highlights appropriate next steps.

What it is not

It does not replace an in-person inspection, opening-up works, specialist testing or engineering advice where those are required.

Who is it for?

Property owners, buyers, landlords, survey-led users, contractors and tradespeople who need a clearer starting point for diagnosis.

Why use it first?

Because the wrong diagnosis leads to the wrong repair. Better early-stage reasoning improves decisions, reduces wasted spend and helps focus further inspection properly.