How to use Describe the issue in plain English and answer the questions as accurately as you can. Include the affected room, wall, floor, ceiling, or area, what you can see, and whether it changes with rain, cold weather, heating, or time. Examples - Damp patch low down on living room wall - Black mould behind bed in bedroom - Crack above window getting worse What happens next The assistant will guide you step by step, ask short inspection questions, and then provide a reasoned remote assessment based on the information you give. Important This tool provides remote guidance only. It does not replace an on-site inspection, especially for structural concerns, electrical issues, gas safety, active leaks, or any other safety-critical problem. If you want, I can also give you: - a slightly warmer version - a more premium/professional version - or a shorter version that fits a tighter help popup.
Describe the problem as you see it, including the room or area affected and what you can see. If there are separate issues, break them down by area. I will then ask short inspection questions to identify the likely defect mechanism. Formal report output is only produced once the evidence is sufficient.
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For tradespeople and property professionals. Technical guidance and report-ready progression.
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Free guidance for householders. On-screen advice only.
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